How to Automatically Message Clients Using Nexus Workflows

Trainers who message consistently retain more clients. But doing it manually is time-consuming. With Nexus Workflows, you can send personalized messages based on client behavior — no effort required.

• Missed Session Follow-Up
  
• Payment Received Confirmation
  
• Inactive Client Win-Back
  
• New Client Welcome Sequence

• Go to the Workflows tab
  
• Click New Workflow
  
• Choose a Trigger like:
  
• “Session Missed”
  
• “Client Added”
  
• “No activity for 14 days”
  
• Choose Action: Send Message
  
• Type your message or choose a template
  
• Click Activate

"Hey {{ client_name }}, missed you at today’s session! Let me know if you want to reschedule, or I’ll see you next time."

• Use the client’s name ({{ client_name }})
  
• Keep messages short and friendly
  
• Use follow-ups for inactive clients after 2–3 weeks

Check out our Trainer Messaging Templates or contact support for help customizing your flows.