How Personal Trainers Can Automate Client Workflows With NexusGyms
By Ellaine | May 10, 2025
Automate Your Fitness Business With NexusGyms Workflows
If you're a personal trainer juggling client check-ins, payment reminders, and session scheduling — it's time to work smarter, not harder. With NexusGyms Workflows, solo trainers and small fitness businesses can finally automate repetitive client tasks, boost retention, and free up hours every week.
In this post, we’ll break down how to use the Workflow Builder inside NexusGyms, real-world examples, and why automation is the secret weapon for growing your PT business without burnout.
What Are Workflows in NexusGyms?
Workflows are automated sequences of actions triggered by specific client events — like missed sessions, failed payments, or starting a new trial.
Each workflow includes:
- A trigger (e.g. “Client missed 2 sessions in a row”)
- One or more steps (e.g. “Send a follow-up email” or “Tag client as at-risk”)
These automations run silently in the background so you can focus on coaching — not admin.
6 Powerful Workflows You Can Build Today
Here are real examples trainers are using with NexusGyms:
- Payment Reminder After 3 Days
Trigger: Client has a pending payment for more than 3 days
Action: Automatically send a templated email with a secure Stripe payment link.
“I no longer chase clients manually. It just… works.” – Jake, online coach
2. Client Hasn’t Trained in X Days
Trigger: No workouts logged in 7 days
Action: Send an automated “Haven’t seen you in a while” check-in email.
3. Missed 2+ Sessions
Trigger: Missed sessions count exceeds 2
Action: Tag client as “at risk” and send follow-up for re-engagement.
4. Trial Ending Soon
Trigger: Trial ends in 2 days
Action: Send upgrade email + special offer
Bonus: Automatically tag client for tracking.
5. Session Starts in 1 Hour
Trigger: Session upcoming in <60 mins
Action: Send prep checklist or motivational message
6. No Plan Assigned
Trigger: Client hasn’t been assigned a workout plan
Action: Alert the trainer or create a to-do task.
Why This Saves Trainers Hours Every Week
NexusGyms Workflows remove:
- Manual payment chasing
- Forgetting to follow-up
- Losing touch with inactive clients
- Onboarding delays
Instead, every important client milestone gets tracked and actioned. Automatically.
Trainers using workflows report saving 2–5 hours per week and improving client response rates.
How to Get Started
Setting up workflows in NexusGyms is simple:
- Go to the Workflow Builder
- Choose a trigger (e.g. missed session, no plan)
- Add steps like emails, tags, or tasks
- Save and activate – done.
You can edit or pause workflows anytime.
Why NexusGyms Is Built for Solo Trainers
Unlike bloated PT CRMs, NexusGyms focuses on simple automation, not complexity. That’s why trainers love it for:
- Intuitive, drag-and-drop workflow builder
- Pre-built email templates
- Works perfectly on mobile
- Integrated with Stripe, client plans, and session logs
Ready to Automate Your PT Business?
Start saving hours and keeping clients engaged automatically. Try NexusGyms free and build your first workflow in minutes.

Ellaine
Ellaine is a dedicated and experienced personal trainer with over seven years of expertise in helping clients achieve their fitness goals. With a passion for health and wellness, she specialises in creating personalised training programs that cater to individual needs, whether it’s weight loss, muscle building, or improving overall fitness.